Question 1

How long does auto body repair typically take?

Accepted Answer

Repair time varies depending on the extent of damage. Minor repairs like scratches and small dents can be completed in 1-2 days. Moderate collision repairs typically take 3-5 business days. Major collision repairs or restorations may take 1-3 weeks.

Question 2

Do you work with all insurance companies?

Accepted Answer

Yes! We work with all major insurance companies including State Farm, Allstate, Geico, Progressive, Farmers, USAA, and many more. Our team handles all the paperwork and communicates directly with your insurance adjuster.

Question 3

Will my car look the same after repairs?

Accepted Answer

Absolutely. We use computerized paint matching technology to ensure a perfect color match with your vehicle's original paint. Our I-CAR Gold Class certified technicians restore your vehicle to its pre-accident condition with a lifetime warranty.

Question 4

Do you offer free estimates?

Accepted Answer

Yes, we provide free, no-obligation estimates for all auto body repairs. You can bring your vehicle to our shop during business hours, or schedule an appointment online.

Question 5

Can you repair electric and hybrid vehicles?

Accepted Answer

Yes! Electrified Collision specializes in electric and hybrid vehicle repairs. Our technicians are certified to work on Tesla, Rivian, BMW i-Series, Porsche Taycan, and all other EV and hybrid models.

Question 6

Do you provide rental car assistance?

Accepted Answer

Yes, we can help arrange a rental car for you while your vehicle is being repaired. We work with Enterprise, Hertz, and other rental agencies and coordinate directly with your insurance if rental coverage is included.

Question 7

What types of repairs do you handle?

Accepted Answer

We handle all types of auto body repairs including collision repair, dent removal, scratch repair, bumper repair and replacement, frame straightening, paint services, glass replacement, and complete vehicle restoration.

Question 8

Is there a warranty on your repairs?

Accepted Answer

Yes, we stand behind our work with a lifetime warranty on all repairs for as long as you own the vehicle. This covers any defects in workmanship or materials.

Question 9

Is Electrified Collision a Tesla Approved Body Shop?

Accepted Answer

Yes. Electrified Collision is a Tesla Approved Collision Repair Center in San Jose, CA. We meet all of Tesla's requirements for tooling, training, OEM parts sourcing, and repair quality standards.

Question 10

Do you repair Tesla Model S, Model 3, Model X, Model Y, and Cybertruck?

Accepted Answer

Yes, we repair all Tesla models including Model S, Model 3, Model X, Model Y, Cybertruck, and the Roadster. Our Tesla-certified technicians handle everything from minor cosmetic damage to major structural collision repair.

Question 11

Can you recalibrate Tesla Autopilot and ADAS after a collision repair?

Accepted Answer

Absolutely. ADAS recalibration is a standard part of every Tesla repair at our shop. We recalibrate all cameras, radar, and ultrasonic sensors to ensure Autopilot and Full Self-Driving features work exactly as Tesla intended.

Question 12

Do you repair Rivian R1T and R1S electric vehicles?

Accepted Answer

Yes. Electrified Collision repairs all Rivian models including the R1T pickup truck and R1S SUV. Our EV-certified technicians are trained on Rivian's aluminum-intensive body structure and high-voltage skateboard platform, using genuine Rivian OEM parts.

Question 13

Can you repair BMW i-Series electric vehicles including the iX and i4?

Accepted Answer

Yes. We repair all BMW i-Series electric vehicles including the i3, i4, i5, i7, iX, iX1, and iX3. Our technicians are trained in BMW's unique multi-material construction including carbon fiber reinforced plastic (CFRP) repair techniques.

Question 14

Do you repair Porsche Taycan electric vehicles?

Accepted Answer

Yes. We repair all Porsche Taycan models including the Taycan, Taycan 4S, Taycan Turbo, Taycan Turbo S, Cross Turismo, and Sport Turismo. Our technicians are trained on the Taycan's 800-volt architecture and aluminum space frame repair procedures.

Question 15

Do I have to use the repair shop my insurance recommends?

Accepted Answer

No. In California, you have the legal right to choose any licensed repair shop you want. Your insurance company cannot legally require you to use their preferred or direct repair shops. You always have the right to bring your vehicle to Electrified Collision.

Question 16

Can I get OEM parts for my EV through insurance?

Accepted Answer

Yes, and for EVs it is especially important. OEM parts are made by your vehicle's manufacturer to exact specifications. Aftermarket parts on EVs can compromise battery system integrity, ADAS sensor accuracy, structural safety ratings, and your vehicle warranty. We advocate for OEM parts on every EV insurance claim.

Question 17

Do you handle insurance claims for Tesla, Rivian, BMW, and Porsche EVs?

Accepted Answer

Yes. We handle insurance claims for all EV brands including Tesla, Rivian R1T and R1S, BMW i-Series, Porsche Taycan, Lucid Air, Mercedes EQ Series, Audi e-tron, and all other electric vehicles. We advocate for OEM parts and proper EV repair procedures on every claim.

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