Insurance Claims
Done For You

No. In California, you have the legal right to choose any licensed repair shop you want. Your insurance company cannot legally require you to use their "preferred" or "direct repair" shops. These shops are often chosen because they agree to cut costs — not because they provide the best repairs. You always have the right to bring your vehicle to Electrified Collision.

Yes, and for EVs it's especially important. OEM (Original Equipment Manufacturer) parts are made by your vehicle's manufacturer and are designed to exact specifications. Aftermarket parts on EVs can compromise battery system integrity, ADAS sensor accuracy, structural safety ratings, and your vehicle warranty. We document and advocate for OEM parts on every EV claim — and California law supports this right.

This happens frequently, especially with EVs where hidden damage is common. We handle this entirely on your behalf. We submit a detailed supplemental estimate with documentation of all damage, required OEM parts, and proper repair procedures. We negotiate directly with your adjuster until we reach an agreement that covers a complete, proper repair. You don't have to fight this battle yourself.

Rate increases depend on your policy, insurer, and whether you were at fault. If the accident was not your fault, your rates typically should not increase. We recommend consulting with your insurance agent about your specific policy. What we can tell you is that not filing a claim and paying out of pocket for a major EV repair is almost always more expensive than any rate increase.

The claim process itself typically takes 1-3 business days for approval once we submit our estimate. The repair timeline depends on damage severity: minor repairs take 2-4 days, moderate collision damage takes 5-10 business days, and major structural repairs may take 2-4 weeks. We provide accurate timelines after our initial inspection and keep you updated throughout.

Yes. We handle insurance claims for all EV brands including Tesla (Model S, 3, X, Y, Cybertruck), Rivian (R1T, R1S), BMW i-Series (i4, iX, i7), Porsche Taycan, Lucid Air, Mercedes EQ Series, Audi e-tron, and all other electric vehicles. Our EV expertise means we know exactly what to document and advocate for with insurers on EV-specific claims.

If your insurer declares your EV a total loss, we can help you understand your options. We can provide documentation of the vehicle's pre-accident condition and value to support your settlement negotiation. We can also advise on whether a total loss declaration is appropriate or if the vehicle can be properly repaired — sometimes insurers declare total loss prematurely on EVs due to unfamiliarity with repair costs.

Yes. We coordinate rental car arrangements directly with your insurance company if rental coverage is included in your policy. We work with Enterprise, Hertz, and other rental agencies. For EV owners, we try to arrange EV rental options when available so you're not stuck driving a gas vehicle while your EV is being repaired.